VIP Fiber

Proveedor de Internet de Vallejo

Basado en la comunidad y propiedad de la comunidad, VIP Fiber ofrece Internet ultrarrápido y un servicio local fiable. y un servicio local fiable.
Eso es VIP, el proveedor de Internet de Vallejo.

La vida avanza de prisa, e Internet también.

Como proveedor de Internet de Vallejo, ofrecemos el ancho de banda necesario para satisfacer todas las necesidades actuales: educación a distancia, telemedicina, trabajo remoto, juegos, televisión en streaming y mucho más. Incluso cuando toda la familia está conectada a la vez, VIP Fiber sigue avanzando a toda velocidad.

Trusted by Your Vallejo Neighbors

"While the much lower cost is a definite advantage, we feel that the quality of the service, along with the proactive and professional communications, are equally reasons everyone in Vallejo should switch to VIP Fiber. You will NOT regret it!"

Potencie su negocio

"El tiempo es oro" y VIP Fiber lo entiende. Ofrecemos una amplia gama de opciones de ancho de banda tanto para grandes empresas como para pequeñas oficinas. Nuestros paquetes para empresas están diseñados para mantener su negocio conectado sin ralentizarlo.

Somos tu servicio de Internet de fibra local, propiedad de la comunidad.

The City of Vallejo manages VIP Fiber; therefore, all proceeds will stay with the community, promoting local growth, job creation, and economic development. We love being your neighbor and serving the Vallejo community.

Preguntas frecuentes

What is fiber-optic internet?

Fiber-optic internet is an advanced type of internet connection that uses thin strands of glass or plastic fibers to transmit data as pulses of light. This technology enables exceptionally fast and reliable internet speeds, making it ideal for activities such as streaming, gaming, and video conferencing. Compared to traditional broadband connections, fiber-optic internet offers higher speeds, lower latency, and symmetrical upload and download speeds, providing users with a seamless online experience.

How do I know what my current internet speed is?

To determine your current internet speed, you can perform a speed test using free online tools such as Ookla. You should expect your internet speed to be at a minimum of 100 MBPS (the more the better). This speed is suitable for most online activities, including HD streaming, video conferencing, online gaming, and general web browsing.

What is the process for getting services installed, and how long will it take?

VIP Fiber first requires that you confirm your address is serviceable, and then you can ask for a quote.

Once your request has been sent, a sales rep will contact you within 48 hours to schedule a site survey. This requires a technician to come to your home and survey your location.

The technician will report your survey results to the team, and your sales rep will follow up with details about the site survey results and a timeline to connect you to VIP’s internet services. Please keep in mind that timelines will vary depending on the results of your site survey.

Once you’ve scheduled your installation date with your sales rep, a technician will visit your location and connect you to internet services. The technician will take about an hour to get you hooked to internet services.

It says my location currently does not have fiber connections, what do I do now?

While we currently do not have an ETA for your neighborhood, we are continually re-evaluating where in the community we have the most interest and demand for services so we can plan our network growth accordingly.

If you have additional neighbors that are also interested in alternative internet providers, feel free to share with them the VIPfiber.com website as well. Hearing from residents about what areas of Vallejo have the most interest in our service will continue to help the network grow!

If you would like to know when a network expansion makes your location serviceable, tap the link below to Opt-in to receive updates regarding your address.

KEEP ME UPDATED

Thank you again for your interest and we’ll be in touch once we have more updates to share. Feel free to reach out with any other questions or comments in the meantime, or follow us on Facebook and Instagram!

I'd like to change my current VIP Fiber internet plan, how do I go about this?

If you’re a current VIP Fiber member and would like to upgrade (or downgrade) your current plan, please contact our support team at support@syberfiber.com or call us at (877) 792-3734 or (877) SYBERFIBER and we will gladly make the changes for you.

Will VIP Fiber block or throttle my internet connection?

VIP Fiber stands for a free and open internet for all. We support net neutrality to ensure that everyone has equal access to online content, without interference or discrimination